Roksa Shop is mainly a webshop for workspace, office, and IT essentials. Alongside our product selection, we also offer optional IT support for customers who need help with setup, basic device assistance, or workspace-related support.
Our IT support services are designed to help customers use their workspace tools more confidently and keep their daily work setup running smoothly.
What We Can Help With
- Basic device setup assistance.
- Workspace and home office setup guidance.
- Support for webcams, headsets, keyboards, mice, monitors, and laptop accessories.
- Business email or basic account setup guidance.
- Remote support for simple IT-related questions.
- General product and setup support after purchase.
How IT Support Works
After you contact us, we review your request and confirm what type of support is needed. If the support can be handled remotely, we will guide you through the next steps by email or agreed online communication.
IT support is optional and is offered as an additional service for customers who need extra help. Physical products are still shipped separately according to the product and checkout details.
Important Information
- IT support is delivered online or through agreed communication.
- Support availability depends on the request and product involved.
- We do not provide emergency IT, cybersecurity, surveillance, or high-risk technical services.
- For product, order, delivery, or return questions, please contact us through the Contact page.
Need help with your workspace setup or product? Contact us and we will review your request.